Research Use Only

The products on this website are for legitimate research use only. They are not intended to prevent, treat, or cure any illness or disease and are not intended for human consumption. By accessing this site, you acknowledge that you are at least 21 years of age, understand these terms, and have a legitimate research basis for buying these products.

Any reference to or discussion of human consumption of any type will result in cancellation of sale and prohibition on future ordering.

We cannot advise customers about any part of the research process, and assume that all researchers have the requisite knowledge and expertise to safely conduct their experiments and properly handle research-grade compounds.

Store Refunds & Returns

We are not able to accept returns on research products for obvious safety reasons.

All of our products come from reputable manufacturers with established safety records. Certificates of Analysis for most products are available upon request.

Refunds

In the event that you are not satisfied with the research product you purchase, you may contact our care team to discuss the issue.

Refunds will not be issued for purity or fill weight unless 3rd party test results are presented showing that the product is either underweight or the purity is under 99%. Upon submission of these 3rd party test results, a full refund will be issued.

Test results are only accepted from reputable testing providers, as indicated here:

1. TrustPointe Analytics
2. MZ Biolabs
3. Janoshik Analytical
4. Prime
5. PeptideTest

Shipping/Delivery Issues

We ship all products using USPS priority mail unless otherwise indicated. Shipments are picked up between 10am-2pm each weekday, and usually arrive within 3 business days.

Tracking information is provided upon shipment. Tracking should be followed to ensure safe and secure delivery of your product.

We are not responsible for stolen or redirected packages. We encourage all customers to use a secure lockbox or a drop box for package delivery to ensure safety of purchased items.

In the event your package is lost, we can utilize shipment insurance to generate a refund or re-ship your product. We are not able to authorize re-shipments or refunds for packages with tracking info that states “delivered.” Customers should contact the carrier to inquire about the package delivery prior to reaching out to us for assistance.

Please contact us using our contact form with any questions or concerns.

Contact us at {email} for questions related to refunds and returns.